Selected work
Featured case studies
Systematic literature review · Survey design · Interviews · Thematic analysis
Empathy in AI for Caregivers
Dell Medical School, UT Austin
A six-month mixed methods study on how caregivers experience AI empathy, and what that tells us about designing for care.
View case studyMixed-methods research · LLM pipeline design · User testing · Human-in-the-loop
Detecting & Responding to Online Harassment with LLMs
Georgia Tech University & University of Pittsburgh
Testing whether LLMs can help users recognize and respond to harassment in private messaging.
View case studyLiterature reviews · User research · Prompt design
Mental Health AI Guidelines
Guidelines and design patterns for AI-driven mental health chatbots
View case studyMore projects
Other work
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Surveys · Interviews · Usability testing · Wireframing
Art ImmHERsive
Enhancing learning outcomes through engagement with AR
View case study
Surveys · Usability testing · VR design
Batsy's Heroic Adventures
Creating empathy for bats and their ecological importance through VR
View case studyInterviews · Digital accessibility · IA
CapMetro
Making public transit accessible for people with visual disabilities
View case studyResearch papers
Detecting & Responding to Online Harassment with LLMs
Pinxian Lu, Nimra Ishfaq, Emma Win, Morgan Rose, Sierra R Strickland, Candice L Biernesser, Jamie Zelazny, Munmun De Choudhury · 2026
Submitted to the International Conference of Web & Social Media · Read the case study →
Adverse Childhood Experiences & Health Outcomes
Amy L. Stone, Armin Dorri, Nimra Ishfaq, Philip Schnarrs · 2025
Submitted to the Journal of Family Issues
Coming soon
Workshop presentations
Coming soon
Co-Designing AI Chatbots for Mental Health Support
Watch this space for updates.